Below you will find a list of commonly asked questions from customers when purchasing items from Yolanda Gray Antiques. To view the answers to the questions, please click on the “+” symbol to expand the section to view our response.
UK Buyer PaymentFor UK buyers, we accept cash on collection or delivery; cheque, credit card, BACS (free bank to bank transfer) or PayPal. Payment is requested within 10 days of the sale. Payment must be cleared before the items are collected or delivered.
International Buyer PaymentWe only accept payment by bank / wire transfer for international purchases. We do not accept payment via PayPal or debit/credit card for international purchases. Payment is requested within 10 days of purchase. Payment must be cleared before the items are collected or delivered to our shippers. The advertised price of our items does not include the shipping cost, sales tax, import duty or custom fees. We also offer flexible payment terms, on request, whereby international customers may pay (with interest free) installments over several months / over a layaway period. In order to understand more about international shipping process, please click here.
- The item purchased
- Payment method
- Total invoice amount
- Your name and telephone contact details (we need this in order to deliver the item to you)
- Your delivery address (we need this in order to deliver the item to you)
- Your billing address (if different to the shipping address)